Excuse me. I need to vent. I just hate it when a company thinks that their time is more important than mine, and proceeds to waste it.
Dear Phone Order Company That My Mom Likes to Buy Lots of Crap From:
We buy crap. We don't take it! When your salesrepresentative proceeded to suggestive sell items I had no interest in, I was kind. When we got disconnected at the end of the order before confirmation, I understood. Fat people are supposed to be jolly, and I'm enormous. I try to represent my people well.
But then when I call and hit the dial for customer representative to check if the order went through, why did it take more than ten minutes? Why did I eventually have to give up, call again, hit the dial for sales representative, and be connected immediately? Why was the sales representative available immediately, while the customer representative was unavailable for so long? Why did this sales representative also try to suggestive sell me into oblivion, even though I told her that I was disconnected at the end of the order and heard it all before?
You do know that you are not the only company that will take phone orders for crap, don't you? All I have to do is choose to show mom other catalogues, and you would never see another order from this household again. What do you say to that?
What do you think, friends? Should I send it, or am I overreacting?